Terms and Conditions

Terms & Conditions

DISCLAIMER

www.ayodhyatourists.com (DAAS INDIA) employee or agent would never ask for any of your card information related to Number, CVV, Net Banking login, Password, OTP, and so forth. Neither would they communicate to transfer funds to any personal account or install third-party apps like Any Desk, or TeamViewer. In case you get into any such act or any loss of your money, DAAS INDIA strictly will not be responsible for any sort of loss.

CANCELLATION POLICY

No Show for Individual (FITS) Visits/Packages:

In case of cancellation of tour/travel services due to any unavoidable reason/s, we must be informed of the same in writing and this will be effective from the date we receive a letter in writing.

The cancellation charges would be as follows:

• 60 days or more before arrival - 15% of the tour/service cost.
• 59 days - 30 days before arrival - 30% of the tour/service cost.
• 29 days - 15 days before arrival - 50% of the tour/service cost.
• 14 days – 0 days, before arrival or no show - NO REFUND.

Note: If booking for the following period is/are canceled, due to whatsoever reason, no refund will be made for said cancellation.

• High Peak Season bookings (from 20th October to 15th January and 10th     April to 30th June).
• Festival Period Bookings (Festivals like -Diwali, Dussehra, Holi,      Pushkar fair etc).

NO SHOW FOR GROUP TOURS/PACKAGES:

In case of cancellation of tour/travel services due to any unavoidable reason/s, we must be informed of the same in writing and this will be effective from the date we receive a letter in writing.

The cancellation charges would be as follows:

• 60 days or more before arrival - 25% of the tour/service cost.
• 59 days - 30 days before arrival - 50% of the tour/service cost.
• 29 days -0 days, before arrival or no show - NO REFUND.

Note: If the booking for the following period is/are canceled, due to whatsoever reason, no refund will be made for said cancellation.

IMPORTANT NOTE:

(For the Cancellation of Individual and Group Tours):

• Regardless of the cancellation mentioned above tab, in case of      cancellation of the tour/ travel services (due to any reason) by the      client, after a booking is made with us – a minimum of 10% service charge      would be applicable on the total cost of the tour package.
• Regardless of the cancellation mentioned above tabs, in case of the      cancellation of the confirmed tour/ travel services (due to any natural      calamities that are unavoidable), then the following two options can be      available:

· The Client would be provided with a Credit Note facility for the advance amount paid by him/her and the same can be used by the client anytime in future travels for themselves or any other person related to him in his family, friends, or relatives.

· In case the client urges for a refund- then a minimum of 10% service charge would be applicable on the total tour cost and the remaining amount (after lessening the 10% service charge) would be refunded to the client.

• In case the client cancels the tour after beginning /in the middle      of the tour, in that case, the refund would depend on the amount we would      be able to levy from the hotels/inns. For the unused hotels, transport,      meals, guides or any other travel service, the company would not be      responsible for any refund.
• Cancellation amount would be calculated on the total tour cost of      the booking and not on the advance amount paid by the client.

CANCELLATION POLICY FOR THE LUXURY TRAIN JOURNEYS:

Palace on Wheels

For the Independent travellers (FITs)

• 90 days or more before departure - 10% of ticket value will be      deducted.
• 89 days to 30 days before departure - 20% of ticket value will be      deducted.
• 29 days –0 days, before departure - 100% of ticket value will be      deducted.

Maharaja’s Express

For Independent travelers (FITs)

• 60 days or more before departure, 25 % of published price.
• 59 days - 45 days before departure, 50% of the net amount.
• 44 days -0 days, before departure, 100% of the nett amount.

Deccan Odyssey

For Independent travelers (FITs)

• 59days - 45 days before departure, 20% of the published tour cost.
• 44days - 30 days before departure, 50% of the published tour cost.
• 29 days -0 days, before departure, 100% of the published tour cost.
• No Show 100% of the published tour cost

CANCELLATION POLICY FOR THE FLIGHT TICKETS:

Flight Tickets booked are nonrefundable. Name change and date change can be considered as per the rules stipulated by the airline.

CANCELLATION POLICY FOR THE WILDLIFE GAME DRIVES:

Wildlife game drives booked into any Wildlife National Park/Sanctuaries are nonrefundable. Even a date change request will be considered a cancellation and no payment can be refunded/ adjusted against it. This is as per the Government's rule and regulations.

MANDATORY IDENTIFICATION DOCUMENT DETAIL:

All guests (Foreign Nationals, NRI’s, and Indian Nationals) must provide a Photo ID at the time of booking confirmation of tours. The given below Documents are applicable for different categories:

• For foreign nationals – Copy of Passport + Visa is mandatory.
• For Non-Resident Indians clients (NRI clients) – copy of passport.
• For Overseas Indian clients holding OCI / PIO cards – a copy of their passport and copy      of OCI/PIO card is mandatory.
• For domestic clients – a copy of a Driving License / Voter ID Card/passport is      mandatory.

Note: VISA is compulsory to Travel to India for all Foreign Nationals. Kindly check the below link for VISA on arrival details for the listed countries. https://www.visaonline.com

MODE OF PAYMENT OPTION:

The clients can make the payment by Bank Transfer or by Credit / Debit Card.

Note:

• All the Bank charges for the remittance (by remitting bank or by      intermediary bank) would be bearded by the customer only.
• Transaction processing fees will be charged by the customers if the      customer is paying by Credit / Debit card by using payment Gateway.

REFUND POLICY:

Regarding refund of unused/unutilized services (which are paid for and cancelled in advance), the refund amount would be worked out based on the cancellation policy as described above and the money would be accordingly refunded to the person who has made the payment to us.

Please note that the refund process may take a minimum of 5-6 weeks due to banking procedures. If the refund is made to the credit card account OR the Bank account, the bank charges will be debited from the refund amount. Only written communication shall be entertained regarding Refund part.